Frequently Asked Questions about HWDC Covid protocols, ticketing, parking, etc., to help better plan your visit to the Discovery Center. If you have a question about something that is not covered here, please contact us.

  • HWDC has five air-conditioning systems and each has the highest standard of MERV 13 filters. MERV 13 filters are effective at controlling airborne bacteria and pollutants released through sneezing as well as dust, pollen, dust mites, and pet dander.
  • Limited admittance during high traffic hours to reduce congestion and capacity.
  • HWDC follows all State of Hawaiʻi mandates in regards to Covid safety protocols.
  • Increased cleaning practices of high touch surfaces with approved cleaning products.
  • Multiple hand sanitizer stations throughout the exhibit and venue.
  • Contactless transactions available to lessen transmission risk.

Tickets are “Pay what you wish” when you get to the Discovery Center!
For parties of more than 12 (school groups, etc…), please call us at (808) 900-7124 to schedule a time. 

  • HWDC is open every day from 10:00am and 8:00pm.
  • Your visit will take about 60 – 90 minutes.
  • Suggested final entry is one hour (7:00pm) before closing.
  • PAY WHAT YOU WISH TO ENTER!

Yes! Bring in your parking ticket from Whalers Village parking lot to the front desk at HWDC for a validation sticker.

  • Visits typically take 60 – 90 minutes
  • Final entry is one hour (7:00pm) before closing.
Yes. Wheelchairs, walkers, and scooters are all permitted.
Yes, we allow service animals such as guide dogs. No pets are permitted.
Yes, strollers and babies are permitted.

Photos of the HWDC are permissible. However, video recording is NOT allowed. Tripods are not allowed in the venue.

Yes, HWDC Gift Shop is on the premises. You do not need to purchase a ticket to visit the Gift Shop. Our Gift Shop offers quality, sustainable products with an emphasis on being locally sourced in Hawaiʻi. High quality gifts include logo wear, jewelry, photos, paintings, prints, books, children’s coloring books and more.

Visit the HWDC Gift Shop page.

Hawaiʻi Wildlife Discovery Center is located on the island of Maui at Whalers Village Shopping Center in Lahaina.
2435 Kaanapali Parkway, Lahaina, HI 96761

See our Directions & Contact page.